Categoría: Broadworks

Broadworks
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I had an issue that drove me insane today. While attempting to push a few changes to the Broadworks Call Center App. I was adamant that I had entered the correct values on the “Deployment” tab, yet I kept receiving this error: (all IPs, domains and usernames have been changed)     This error didn’t […]

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Broadworks
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Recently I’ve been exploring the little know CCPRI API. In a nutshell this is the same API called when you access enhanced call center reports (R17). XSI-actions and XSI-events are great for real-time data. If you want historical call center stats, the CCPI is a great way to go. The major problem is the way […]

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