Todos los artículos por keithcroxford
I had an issue that drove me insane today. While attempting to push a few changes to the Broadworks Call Center App. I was adamant that I had entered the correct values on the “Deployment” tab, yet I kept receiving this error: (all IPs, domains and usernames have been changed) This error didn’t […]
Máshttp://pr.vonage.com/releasedetail.cfm?ReleaseID=928298 Acquisition Expands Vonage’s UCaaS Leadership, Creates Significantly Greater Scale and Increases Up-Market Sales and Product Set HOLMDEL, N.J., Aug. 20, 2015 /PRNewswire/ — Vonage Holdings Corp. (NYSE: VG) (“the Company”), a leading provider of cloud communications services for businesses and consumers, has entered into a definitive agreement to acquire privately-held iCoreNetworks, Inc. (“iCore”), a premier […]
MásInteresting day! I’ve been an employee of Telesphere for 4.5 years. I’m excited to see where this takes us. Article Acquired from : http://www.prnewswire.com/news-releases/vonage-holdings-corp-to-acquire-telesphere-networks-ltd-281598821.html HOLMDEL, N.J., Nov. 5, 2014 /PRNewswire/ — Vonage Holdings Corp. (NYSE: VG) has entered into a definitive agreement to acquire privately-held Telesphere Networks Ltd., an industry-leading provider of Unified Communications-as-a-Service (UCaaS) […]
MásPlease Note – This should be performed on your LAB only. There have been many times where I am tasked to perform interop on a device lacking a Broadsoft Partner Config Guide (PCG). These scenarios are great fun as there are some options that you initially set that CANNOT be changed via BWCLI or the […]
MásI started looking into webhooks for xsi-events updates. With Django, building a very basic hook took only a short amount of time! First off, why would you use xsi-events? Xsi-events are used for notifcations of real-time events. This will allow you to monitor things like calls in queue, users on DND, and anything else found […]
MásWho loves troubleshooting media issues? Not me. While some issues require a full packet capture, you can find out a number of things from a simple command. Like when you realize put a steering-pool in the wrong vlan… I find myself using ‘show nat by-addr ‘ frequently. You do need to know the IP from […]
MásRecently I’ve been exploring the little know CCPRI API. In a nutshell this is the same API called when you access enhanced call center reports (R17). XSI-actions and XSI-events are great for real-time data. If you want historical call center stats, the CCPI is a great way to go. The major problem is the way […]
MásI’ve been hard at work with my new company, NetworkEngineerTraining.com. I plan to have the official launch on 1/13/2014. Until then, here is a sample video on SIP Authentication Attacks. I go over how the MD5 hash on the Authorization header is constructed. I also show a basic Python script can determine a dictionary based […]
MásI’m thinking about creating online training material. While most people concentrate on certification tracks, there is a lot of real world scenarios that certs will NOT prepare you for. That’s where my knowledge comes into play. With that said, which modules would benefit you?
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